Senior Level Services Pty. Ltd.  

Past Experience

 

Bid Director

  • Managing the complete Vitronic tender submission for a Victorian Government Department.

"Dirk Van de Meerssche has strongly supported our company in a big tender in Australia. He has a very good feeling for the right timing in such a time-limited work process. He adapted the organization of the tender team very efficiently in order react to staff shortages and new challenges during the tender phase."

Martin Schumacher , Business Development Manager, Vitronic

 

 

 

Sydney Trains – Senior Project Manager

Senior Project Manager for the Points and Track Circuit Monitoring Project within Sydney Trains. Responsible and accountable for the design, tender, contract negotiations and procurement of an integrated real time electric points and track monitoring solution, with the view of providing points and track maintainers with predictive information on conditional failure based on known degradation signatures.

 

 

 

 

Sales & Marketing Director

  • Managing the complete tender submission for the Pacific Highway Upgrade – Tintenbar to Ewingsdale Project - Supply and Installation of Mechanical Ventilation Air Conditioning (MVAC).

"Dirk Van de Meerssche was brought in on a contract bid for Downey Group Services for the T2E pacific highway upgrade to head up our bid for the HVAC in the new tunnel, His expertise in bringing a team together to produce a 300 plus page document within a three week period was astonishing. Based on his stated principles of team work, risk sharing, change, innovation and a solution focused approach we thank you."

 

Wayne Downey, CEO Downey

 

 

 

 

 

 

 

Senior Bid Manager

  • Develop and deliver winning tender submissions for Infrastructure Services projects.
  • Major win: M5 East Operations & Maintenance outsourcing; including the total incident management (Traffic Control Room) and all systems maintenance (ITS Intelligent Transport System, Security, Air Quality Control, Safety, Environmental, and Risk Systems) with high level availability to keep the tunnel and motorway open for road users. Contract value greater than $70.
  • Projects:
    • Road Maintenance Contestability Reform Program – RMS, Sydney
    • Road Asset Management Contract – TMR, Brisbane
    • East West Link - Victorian Government, Melbourne
    • North West Rail Link – Transport for NSW, Sydney
    • Transmission Gully State Highway – NZTA, Auckland NZ

"Dirk adopts a strategic approach to managing relationships in all of his dealings, which lends him well to the field of business development. With respect to tenders, Dirk understands both farming and hunting opportunities and has developed successful win strategies using both approaches. In managing a team Dirk provides clear direction on outcomes while keeping an open mind, which allows all members of the team to contribute their best."

Brennan Daly , Manager - Strategic Projects, Leighton Contractors


 

 

 

Sales Strategy Manager

  • Bid Management , Solution Architecture , Business Consultancy & Marketing
  • Budgeting and forecasting of future orders for all markets in the Transport, Security & Aerospace division and manage the development of all Tender Responses, Quotes, Expressions of Interest and any other forms of Offer (both government and enterprise) Customers.
  • Manage proposal production personnel, facilities, equipment and materials.
  • Development of proposal win themes and designs with account, engineering and functional managers.
  • Perform analysis of opportunities and provide bid/no bid advice.
  • Coordinate bid/no bid and all review meetings.
  • AIR 9000 Phase 8, systems integration (IT, Communications, Radar, Sonar, Flight Control) and services outsourcing with equipment availability SLA (guarantee # flying hours). Bid Team 27 people, value > $200M.
  • Sydney Ferries, Passenger Information System

"Dirk spent 4 years with us as a bid manager. From IT services, Transport and Aerospace projects Dirk has been key to the development of our business. I strongly recommend his high level of professionalism his commitment and team work."

 

Pierre Maciejowski, VP Transport Security & Aerospace, Thales Australia

  

 

 


 

 

Australian Defence Industries

 

Senior Business Consultant

  • Building and aligning the Integration & Outsourcing Services offer with market requirements for Civil.
  • Build tangible presentation support document framework to be used during bid / tendering response process ( Project Alpine )
  • Sales Support & Bid Management for the AHM bid and the RailCorp tender.
  • Services Solution Architect for the DHS Access Card proposal.
  • Write the Statement of Work for the Woolworths Security contract.
  • Signing the Woolworths security contract
  • Major win : APEC 2007

“I have worked with Dirk Van de Meerssche for a number of years hand have always found him to be hard working and professional in everything her does. He has vast knowledge of the IT market worldwide and would be a definite asset to anyorganisation” April 15, 2008

Bob Langridge, Senior IT Solutions Architect, ADI Australian Defence Industries


 

 

 

Australia

National Sales Support Manager

  • Lead the sales force through strategic advice in order to acquire new outsourcing customers.
  • Building and aligning the services offer with market requirements
  • Transforming latent opportunities into active opportunities by stimulating interest, defining pains and critical business issues, and creating the vision of a Getronics-based solution.
  • Responsible for the performance and management of the sales support team and for maximising the business opportunities available to achieve the financial, contractual, technical and administrative targets. Also responsible for the management and co-ordination of all resources and activities within their designated “area” of responsibility. 
  • Developed & implemented the bid management process in order to achieve optimal use of internal resources and best match with sales and services needs and requirements. Provided all pre-sales resources and the bid management process. Responsible for the bids and proposal process and the National Sales Support team.
  • Managed bids. Managed teams of up to 30 resources including senior managers, managers, technical, consultants, solution architects, financial consultants, legal consultants, sales staff, external suppliers and third party partners.
  • Develop the sales strategy with sales staff.
  • Negotiate successfully with a leading Tier 1 outsourcing company to sign an Asia Pacific Master Services partner agreement.
  • Designed & implemented the Opportunity Management Process.
  • Successfully lodged all bids on schedule and in accordance with requirements as specified in the tender document. 

“Dirk is one of the most knowledgeable and professional ITC executives that I have ever worked with. At Getronics Dirk was our "expert" on all Technical and Sales Support matters and provided guidance to both myself and the full Getronics team. Dirk is a most loyal and trusted colleague who has international standing in the ITC community. His value in winning sales and customer support is exceptional. I fully recommend him and would gladly work with him again.” April 14, 2008

Robert Coombs, CEO/Managing Director, Getronics Australia

 

NDOS Development Manager

  • Responsible for building and aligning the NDOS offer with market requirements, and the Getronics global offer.  Ensured the sales team have the "tool kit" they required to confidently present the NDOS offer at CxO level.  Worked closely with the delivery team to ensure our capability matched our offer, and identified improvements where required.
  • Designed the solution of qualified accounts, building the account specific offer, and assisted with the closing of the opportunity.
  • Project managed the entire bid process and resources of opportunities that have been qualified and passed through the bid/no bid review.
  • Won many major new customers including FaCS, Energy Australia, Tabcorp, DITR, EDS.
  • Relationship management for outsourced customers.

“I had the opportunity to work with Dirk on several projects. Dirk is very capable to lead complex projects, is well organized and very experienced in the IT outsourcing area. He is very friendly, approachable and is able to motivate people to achieve their objectives” February 6, 2008

Rene Schouwman, Regional Business Support Director, Getronics 
 

 

 

 

Global Marketing & Business Development Manager

  • Globally responsible for Outsourcing.
  • Development, launch, implementation & achievement of an Outsourcing sales & delivery methodology:  GOSA Getronics Outsourcing Structured Approach   
  •  GOSA training: Australia, Belgium, Brazil, Canada, Chile, Colombia, France, Germany, Italy, Mexico, the Netherlands, Spain, Switzerland, the UK, and the USA took part in a ‘Train the Trainer’ workshop in Amsterdam where they learned how to prospect, bid, contract and deliver outsourcing deals using the GOSA framework.
  • Countries activities: sales & presales support (presentations, bid & proposals) 
  • Responsible for international outsourcing bids.
  • Enhanced revenue through increased sales. 
  • Designed & implemented the worldwide Getronics Outsourcing Structured Approach (GOSA). 
  • Managed several successful complex outsourcing bids with very tight deadlines, involving more than 120 countries, for major outsourcing accounts. (Global Oil Company: value $ 80 million.)

"Dirk was an excellent sales support person in our European organisation. I asked Dirk to move to Australia to setup this support organisation to support sales due to declining sales. Dirk did an excellent job and this contributed a lot to the first growth of Getronics in Australia for many years. Dirk is hard working, flexible and a true professional; excellent in sales and sales support."

 

Barry Sykes , Senior VP & COO, Getronics

 

 

 

 

 

Marketing & Business Development Manager Europe   

  • Responsible for the budget and results of Managed Services business throughout Europe, Middle East and Africa, both in financial as well as in operational and quality /customer satisfaction terms. With the main objective of helping the countries in growing new services business throughout a series of specific business development programs.
  • Contribute to the achievement of MS financial goals through the consolidation of our service revenues and sustainability of our margins.
  • Service offer promotion & evolution: Promoted our service offer by supporting effective country sales & delivery implementation. Contributed to our offer evolution & competitiveness. 
  • Marketing: Organising and running seminars, Road Shows, open-days. 

“Dirk's experience in Infrastructure & Communication Technologies, particularly in the Outsourcing Lifecycle Managed Services sector are second to none. His understanding of Client's needs & expectations, his knowledge of markets and organisations ensure the leadership and track record of success of the team he is part of. Dirk is a great professional and a valuable contributive asset to any organization. I have enjoyed working with Dirk and certainly recommend him to companies looking for leadership, growth and results!"   December 20, 2007

Albert Soussan, VP Service Marketing & Business Development, Wang Global EMEA

 

 

  

Sales Manager

  • Started up a sales department within the Managed Services line of business. Identified the market trends and customers service requirements. Promoted (internally & externally), developing and obtaining new service business (e.g. Facilities Management & Outsourcing).
  • Managed team of 10 account managers
  • Defined the offer and sales strategies of services
  • Proposed new service offer and plan for the evolution of the current offer.  Provided periodic updates of sales forecasts; monitored the negotiations in progress and the results obtained.
  • Total revenue 2.100 million BF.
  • Increased the new service business revenue from 30 million BF to 564 million BF
  • Reported to Managing Director
  • Sales Management, direct manager of all national services sales staff.
  • Expanded business greatly from a low new business revenue (start up position) to a 20 times higher positive position. With revenue in excess of 2 billion BF.
  • Responsible for all the budget and expenses.     

“Dirk is a Professional as Services Sales Manager: serious, objective oriented, reliable, Dirk has demonstrated his ability to manage his team with success while keeping accurately informed his management on his activities.” January 23, 2008

Gérard TEMIN , Area Manager / WW Networking Services Director, Olivetti 

Service Manager

  • Responsible for the operational and financial results of the Flanders region, with a team of 50 people. 
  • Revenue: From 80 million BF to 176 million BF 
  • Costs: From 33 million BF to  71 million BF
  • Profit: From 41 million BF to 105 million BF
  • Managed SLA and contractual service delivery to ensure successful delivery as agreed and perceived by the customer. Met regularly to discuss Service Delivery, SLA and contractual issues.
  • Managed service delivery staff. To ensure sufficient and adequately trained and experienced resources were available to meet the contractual requirements and customer expectations. 
  • Monitored service delivery and service delivery target to ensure that contractual obligations are met and customer was happy with the service.
  • Resolved issues with customers to ensure that service delivery met customer expectations.
  • Managed Flanders branch responsible for entire Flanders office and staff. Including administration, accounts, sales, technicians and marketing.
  • Successfully managed relationships with many customers solving major problems and maintaining accounts.  

“I remember well that Dirk was very successful in starting up new service business activities in his country and he was one of the benchmarking professionals used within the Olivetti group.” December 15, 2007

Helmut Karner , Managing Director, Olivetti International Education Centre

Back to top